We offer a twenty-four (24) months warranty on the work carried out. In the event of a fault covered by this warranty, we will, at our discretion and without cost, repair or replace any spare parts and/or rectify a faulty repair as identified by our Customer Service. All other rights resulting from the faulty execution of our services are expressly excluded. This warranty does not cover normal wear and tear or damage caused by accidents or negligence. This warranty is rendered void if work is carried out on the watch by persons who are not authorized to do so by TIMETHIS.

Before one of our watches leaves the factory, it will be once again subjected to an exact quality control by watchmakers, and with the aid of the most modern technologies. The specially issued certificate also guarantees first-class quality and perfect function. For 24 months following the date of purchase, the guarantee work is quickly and reliably carried out at all acknowledged service points – wherever you happen to be at any time.


If there is any faulty issue or problem with the movement of TIMETHIS, it is fully being covered within 2 year-warranty period at our authorized customer service centers. However, the coverage does not include any damages of any watch accessories such as the crystal, watch case and leather strap etc. due to the normal wearing or accidents and negligence. It is for free to mend the watch within the warranty time by simply providing a filled-in warranty card with unique watch serial number on the watch case back.


TIMETHIS provides 2 years of warranty period for a free repairing service (started from purchasing date). If there are any faulty issues or problems occurred with the watch movement being fully mended after a very first repairing service within the warranty period. The warranty period is only going to be extended for another 6 months after the first repairing service has been done.

Please note: The warranty condition is only valid and acceptable at the authorized repairing service center. The warranty condition will be invalid if not to do so.